Frequently Asked Questions
Everything you need to know about Alaya Naturals fashion and service.
What materials do you use in your clothing?
At Alaya Naturals, we prioritize sustainability and comfort. Our collections are crafted from 100% organic cotton, ethically sourced linen, and recycled fibers to ensure high quality with a low environmental footprint.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, natural fit.
Are your manufacturing processes ethical?
Yes, we partner exclusively with Fair Trade certified factories that guarantee safe working conditions, fair wages, and zero tolerance for forced or child labor.
How should I care for my Alaya Naturals garments?
To preserve the natural fibers, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid bleach and high-heat drying to prevent shrinkage and maintain fabric integrity.